Privacy Policy

Formations Web Canada Inc. / Web Training Canada Inc.

TERMS AND CONDITIONS

Terms and conditions of use of courses, products, or other services (Hereafter:  Services) on Formation-enligne.ca website or any other directly or indirectly associated websites (Hereafter: the Site) operated by Formations Web Canada Inc. (Hereafter: the Seller) and all user(s) and client(s) ) (Hereinafter: the Client).

The purpose of these general terms and conditions of use is to provide a legal framework for the methods of providing the services of the Site and their use by the Client. The general conditions of use must be accepted by the Client wishing to access the Site. They constitute the contract between the Seller and the Client.  Access to the Site by the Client signifies his acceptance of these general conditions of use.  In the event of non-acceptance of the general conditions of use stipulated in this contract, the Client must renounce access to the Services offered by the Site. The Seller reserves the right to unilaterally modify the content of these general conditions of use at any time.

The Site is optimized for the Google Chrome browser and is accessible to the Clients at all times, except during maintenance periods (without notice) or in cases of force majeure beyond the Seller’s control (power or network failure, etc.). Each Client will need to have their individual email. It is not possible to share an email between two (or more) users.

The purchase of Services on the Site is considered a service “rendered” from the moment the transaction is carried out by the Client. Consequently, the Service cannot be refunded, unless there is a purchase error, at the discretion of the Seller; the Client must request a refund by email to support@formation-enligne.ca within 7 days of the date of purchase. No refunds for courses once they are started. Administrative fees of 10% of the amount to be reimbursed apply. The prices of the Services indicated on the Site are in Canadian dollars and exclude taxes. The prices of the Services are subject to change without notice. Once the purchase is completed, the Client has 12 months to use the Services. After this period, the Services may no longer be available. The Client’s data will be erased from the Site 12 months after the end of the use of the Service. The Client is therefore responsible for backing up his data/certificate.

Administration fees ($10 per change) may be invoiced to the Client when over-frequent changes (whether for e-mail modifications, deletion of an account, or any other request) require technical support from the Seller.

A fee of $10 may be charged when resetting a Client’s account following 3 exam failures associated with the Services. These fees are charged at the discretion of the Seller and the Client will be notified in advance of these fees.  Pass mark: 75%     After 3 attempts (less than 75%), the system blocks the training.

Do not purchase another course. The training will not be available until the Seller has unlocked it (it is linked to the participant’s email). The user must write an email to support@formation-enligne.ca for a technician to unlock the course. Indicate as subject “Course blocked” with its name and the email used for the course. A 50% fee on the regular price may apply for a 2nd unlock. A technician deletes the user’s course to buy the training again, with the promo code which will be sent by email. Promo code is applicable for the purchase of this training only, to the person who failed. Not transferable. This is not an instant service. The service will be performed within a reasonable time.

Although the Seller takes all necessary measures to ensure that the Services available on the Site comply with the requirements of the present regulations, the Seller cannot be held responsible for errors and omissions, changes and various interpretations between levels of government, constant modifications, or the use of the information made by the Client or its employees.  The Client is responsible for ensuring the continued competence of its employees. All Services presented by Seller are protected by copyright law. Any reproduction by the Client or agent(s), even partial, is prohibited and subject to prosecution and monetary penalties. The Services purchased by the Client are for access by one person only. Consequently, it is strictly forbidden for the Client to use them to present to more than one person or to a group of people.

The Seller may modify, suspend (for maintenance purposes) or temporarily stop the activities of the Site or any part thereof, at any time, for any reason whatsoever, without obligation to notify its customers and without incurring its liability towards the Client or any other person and cannot be held responsible for any damage, whatever its nature, resulting from the unavailability of the Service. In the event of permanent closure of the site, a notice of six (6) months will be posted on the site in order to inform the Customer.

By purchasing the Services of the Seller, the Client accepts these conditions without reservation or modifications and releases the Seller from all claims or proceedings arising from the use of the Site or the Services contained therein. In the event of a contradiction between the conditions stipulated by the Client and those of the  Seller, the Seller’s conditions will take precedence over those of the Client notwithstanding any or all conditions described by the Client in a purchase order or other communications before or after the purchase of the Service.

All Services and transactions with the Seller are governed solely by the laws of the province of Quebec.

PRIVACY POLICY

The SELLER (“us”, “we”, or “our”) operates the https://formation-enligne.ca website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies

We use Session Cookies to operate our Service.

Preference Cookies

We use Preference Cookies to remember your preferences and various settings.

Security Cookies

We use Security Cookies for security purposes.

Use of Data

The SELLER uses the collected data for various purposes:

• To allow you to participate in interactive features of our Service when you choose to do so
• To monitor the usage of the Service
• To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Formation-Web Canada may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of The SELLER Logistix Inc
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 14 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 14. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email info@formation-enligne.ca